TO REPORT OUTAGES DURING BUSINESS HOURS, CALL:

Winnsboro Office: 318-435-4523 | Bastrop Office: 318-281-0259 | Oak Grove Office: 318-428-4257

Here is what you do if your lights go out:

  • 1. Check for blown fuses or tripped circuit breakers.
  • 2. Check with your neighbors. Ask if their electricity is off.
  • 3. During regular office hours or during a major storm, call your coop office ( phone numbers listed below) to report trouble. Be sure to give the name exactly as it appears on your monthly bill or give your account number if your have it.
  • 4. If you know of a problem that may have caused the outage, such as a tree on the line near your house or a broken line, be sure to give this information to the coop employee. Do not attempt to remove trees from power lines. Do not go near lines that are down or broken.